Customers' problems will be resolved soon, now scan the QR and complain about bad hotel-restaurant food

Ever you go to a hotel restaurant, you will see if there is cleanliness or not. How is the quality of food there? But sometimes it happens that even after charging more money, complaints are received about hygiene or poor quality of food in restaurants or hotels. Many times even after complaining, the staff ignores you and sometimes you can't complain. But now you will be able to complain through the QR code. Yes, this facility has been provided by FSSAI, so let's know how you can take advantage of this feature.

How can you complain

SSAI has instructed all restaurants, dhabas, cafes, bakeries and food shops to put the QR code of the 'Food Safety Connect' mobile app in their shops. Place this QR code in places like billing counter or dining area so that customers can see it easily. The move by FSSAI is aimed at giving customers a simple and transparent platform so that they can lodge their grievances without any hesitation. The download link of this QR code or application will also be required to be displayed on online food delivery platforms and restaurant websites.

What will be the benefit

It is noteworthy that by scanning this QR code, customers will be able to register their complaints directly on the FSSAI complaint portal. This step has been taken to empower the consumer, ensure the quality and hygiene of food. That is, now if you notice insects, fungus or any other defect in the food in a restaurant or have a complaint of food poisoning due to stale food, you can immediately register your complaint through this app. Not only that, if the packaging of the food is not correct or the information provided by the restaurant is wrong, then you can also complain. The app automatically sends complaints to the concerned regional authorities, making quick action possible.