Mar 26, 2026

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Indian Railways cracks down on catering lapses; IRCTC and service provider slapped with Rs 60 lakh fine

In a significant move prioritising passenger safety and service quality, Indian Railways has taken strict action over food quality issues reported onboard a Vande Bharat train. The railways imposed a penalty of Rs 10 lakh on Indian Railway Catering and Tourism Corporation (IRCTC) following a complaint regarding substandard food served on Train No. 21896 (Patna–Tatanagar Vande Bharat Express) on March 15.

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