Aug 05, 2026

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N. Raghuraman's column: Using bots as social buffers is an epidemic of 'self-mistrust'.

Ajay uses AI in his work as a researcher. But even outside of the lab, the AI tool has become her conversation-coach. He also enlists her help in writing down opening lines of conversation at evening parties and ideas to wish guests and friends. When he asks that if someone asks such a difficult question, 'When are you getting married?' the AI also helps him to answer the other person. Suppose the conversation reaches a book or article that Ajay is not aware of, then he immediately asks for a summary from the AI. As long as the AI creates a summary, in those moments Ajay keeps saying a line that 'I read sometimes.' It's not that Ajay can't think on his own, but AI makes things a little easier. The 20-year-old is part of a rapidly growing group of young people who are getting even the most human work done with AI. Many young people struggling with small and big social anxiety take the help of AI before a face-to-face meeting like Ajay. Even in normal WhatsApp chats, bot-generated messages are now visible, but there are a lot of them among romantic partners of this age. All of a sudden, their texts are accurate grammar. While the other person knows that this is the same person, who could not write even simple lines without five mistakes. Many relationships have started to break down even before they become strong. A partner wants the conversation to be a little detailed, because the affinity comes from that informality. This perfection comes about because chatbots create sentences by combining patterns of human language. I know a girl who ended her relationship because she thought the guy she was dating was so lazy and unromantic that she even handed over their conversation to the AI. Before blocking, he said in his last message that 'it is strange that your love words are not even your own, AI-generated.' Ashley Golden, a clinical psychologist at Stanford University School of Medicine, says that "it is harmful for both sides." The purpose of chatbots was to increase productivity, not build relationships. ’ If you are a young person who is checking every text with AI, then you are teaching yourself that your own understanding is not trustworthy. This is especially true for those who have social anxiety. Golden believes that AI can save people from the suffering of social missteps, but this relief is temporary. Gradually, this tool becomes a crutch and people start trusting their own decisions less. Today, when many executives write an angry reply to a management's notice, they try to improve it with AI. Writing down the emotions of the mind first and then adapting them to the language through AI makes the receiver a little confused. The language may get better, but the emotions in the letter do not show a clear stance. Many times, the use of AI for face-to-face conversations with friends has backfired on the youth and later Golden counselled them. Experts say that the use of AI to prepare for a difficult conversation is right, but the entire conversation should not be dependent on it. AI can tell you what to say, but how to say it will have to be learned by each person themselves. Experts suggest that while AI is fine to generate responses to large events or clients, writing emotional conversations scripts can backfire. Because he doesn't match your character. The trick is that if you polish everything in your life with AI, you can gradually lose trust in your own voice.

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